28 Nov,2024
Workday Unveils New Generative AI Capabilities to Amplify Human Performance at Work Sep 27, 2023
Conversational AI revolutionizes the customer experience landscape For example, text-to-image systems like DALL-E are generative but not conversational. Conversational AI requires specialized language understanding, contextual awareness and interaction capabilities beyond generic generation. More educated workers benefit while less-educated workers are displaced through automation – a trend known as “skill-biased technological change”. By contrast, generative AI […]
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